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Resolucion de Conflictos - Conflict Resolution

4.8( 9 REVIEWS )
539 STUDENTS

Description

Resolving conflict in a positive manner is a crucial skill in the workplace and training employees, as well as yourself on conflict management, presents beneficial skills for the workplace. The Resolution de Conflictos – Conflict Resolution course contributes an introduction to conflict resolution, teaching how to deploy appropriate communication tactics and learn conflict resolution styles with the Thomas-Kilmann Instrument in an easy to grasp way.

You will enhance your listening skills, relevant and strategic verbal and non-verbal communication skills for dealing with conflict and creating an operative atmosphere as well as a mutual understanding to reach the root cause of conflicts and learn how to assemble a conflict management plan suitable to generate positive decisions.

Benefits you will get?

  • Affordable, engaging & premium-quality e-learning study materials
  • Assessment through Tests and Quizzes and instant result
  • Internationally recognized accredited qualification
  • Access to course content on mobile, tablet or desktop from anywhere anytime
  • Personalized learning – Learn at your own pace, time and place
  • A vast array of fascinating subjects
  • Regularly updated contents
  • Dedicated support team working 24/7

Requirements:

  • Anyone with any academic background can enroll into this course.
  • A device with an active internet connection

Assessment:

We assess our learners through quizzes or multiple choice test. This test will be assessed automatically and immediately to give you an instant result.

Certification:

The PDF copy of Certificate of Completion can be claimed at the free of cost. If you need a hardcopy of this certificate, you have to pay an additional payment. The time for PDF certificate turnaround is 24 hours, and for the hardcopy, it is 3-7 working days.

Course Curriculum

Resolucion de Conflictos
Módulo Uno: Inicio 00:05:00
Módulo Dos: Una Introducción A La Resolución De Conflictos 00:10:00
Módulo Tres: Estilos De Resolución De Conflictos Con El Instrumento de Thomas-Kilmann 00:10:00
Módulo Cuatro: Crear Una Atmósfera Efectiva 00:10:00
Módulo Cinco: Crear Un Entendimiento Mutuo 00:10:00
Módulo Seis: Enfocarse En Necesidades Individuales y Compartidas 00:10:00
Módulo Siete: Llegar A La Causa Raíz 00:10:00
Módulo Ocho: Generar Opciones 00:10:00
Módulo Nueve: Construir Una Solución 00:10:00
Módulo Diez: La Versión Corta Del Proceso 00:10:00
Módulo Once: Herramientas Adicionales 00:10:00
Módulo Doce: Finalizando 00:05:00
Evaluación
Presente su tarea 00:00:00

Course Reviews

4.8

4.8
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