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ITIL® Service Transition - Video Training Course

4.7( 9 REVIEWS )
503 STUDENTS

Description:

The ITIL® Service Transition – Video Training Course deals with ITIL service offerings and agreement. In the course, you will learn the proper ways of ITIL service offerings and agreements (SOA) and know the necessary training, implementation, and technology to achieve your business goals.

The course will help you to know the practical application of SOA practices to enable portfolio, service level, service catalog, demand, supplier, and financial management. Throughout the course, you will learn the appropriate procedures of SOA so that you can apply the knowledge in the real world.

The course will also prepare you for the SOA exam and make you confident to deal with SOA issues. After completing the course, you will able to learn how the five stages of the ITIL lifecycle (service strategy, service design, service transition, service operation, and continual service improvement) can offer value to organizations and projects. You will also learn how the service offerings and agreement can be created to support both business and customers’ needs.

Benefits you will get

  • Affordable, engaging & premium-quality e-learning study materials
  • Assessment through Tests and Quizzes and instant result
  • Internationally recognized accredited qualification
  • Access to course content on mobile, tablet or desktop from anywhere anytime
  • Personalized learning – Learn at your own pace, time and place
  • A vast array of fascinating subjects
  • Regularly updated contents
  • Dedicated support team working 24/7

Requirements:

  • Anyone with any academic background can enroll into this course.
  • A device with an active internet connection

Assessment:

We assess our learners through quizzes or multiple choice test. This test will be assessed automatically and immediately to give you an instant result.

Certification:

The PDF copy of Certificate of Completion can be claimed at the free of cost. If you need a hardcopy of this certificate, you have to pay an additional payment. The time for PDF certificate turnaround is 24 hours, and for the hardcopy, it is 3-7 working days.

Course Curriculum

Course Introduction
Course Organization FREE 00:06:00
Course Conventions & Agenda 00:07:00
Service Transition
Introduction to Service Transition 00:14:00
Principles of Service Transition 00:15:00
Service Transition Summary 00:04:00
Service Transition Processes
Planning & Support 00:29:00
Change Management 00:44:00
Service Asset & Configuration Management 00:38:00
Release & Deployment Management 00:33:00
Service Validation & Testing 00:26:00
Change Evaluation 00:35:00
Knowledge Management 00:32:00
Common Service Transition Activities
Common Activities 00:34:00
Common Activities Summary 00:03:00
Structure, Technology & Implementation
Organizing Service Transition 00:26:00
Technology Considerations 00:08:00
Implementing Service Transition 00:22:00
Structure, Technology & Implementation Summary 00:05:00
Workbooks
Workbooks – ITIL® Service Transition – Video Training Course 00:00:00
Mock Exam
Mock Exam- ITIL® Service Transition – Video Training Course 00:20:00
Final Exam
Final Exam- ITIL® Service Transition – Video Training Course 00:20:00

Course Reviews

4.7

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