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Benefits You will get?


Administrative management is the key to the efficient running of a company. And the administrative management encompasses admin, secretarial and PA skills. You can ace those skills with our Admin, Secretarial & PA Diploma Level 7 course.

This extensive course covers all the core skills of administrative management and support. It will train you in various software like Microsoft Word, Microsoft PowerPoint and Microsoft Excel. Moreover, you will become skilled at business writing and work  on your self esteem and confidence.

By the end of the course, you will have a detailed understanding of  admin, Secretarial and PA duties. Enroll into the Admin, Secretarial & PA Diploma Level 7 course and become a valuable asset to your company.

Learning outcome


  • Anyone with any academic background can enroll into this course.
  • A device with an active internet connection


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Getting the certificate is easy. After Completion, get the PDF certificate within 24 hours at only $25.99. For the Hard copy, the amount is $40.99 and it will reach to you within 37 working day.


Module 01 - Introduction to Admin Support Assistant
Introduction to Admin Support Assistant 00:17:00
Module 02 - Introduction to Personal Assistant
Introduction to Personal Assistant 00:20:00
Module 03 - Introduction to Office Administration
Introduction to Office Administration 00:17:00
Module 04 - Skills of an Effective Administrator
Skills of an Effective Administrator 00:15:00
Module 05 - Introduction to Reception and Receptionist
Introduction to Reception and Receptionist 00:29:00
Module 06 - Business Telephone Skills
Business Telephone Skills 00:21:00
Module 07 - Representing Your Boss and Company
Representing Your Boss and Company 00:25:00
Module 08 - Business Etiquette
Business Etiquette 00:19:00
Module 09 - Mail Services and Shipping
Mail Services and Shipping 00:26:00
Module 10 - Travel Arrangements
Travel Arrangements 00:22:00
Module 11 - Organising Meeting and Conferences
Organising Meeting and Conferences 00:19:00
Module 12 - Diary Management and Note taking
Diary Management and Note taking 00:21:00
Module 13 - Time Management
Time Management 00:25:00
Module 14 - Record Keeping and Filing Systems
Record Keeping and Filing Systems 00:24:00
Module 15 - Business Writing Skills
Business Writing Skills 00:25:00
Module 16 - Organisational Skills
Organisational Skills 00:19:00
Module 17 - Communication Skills
Communication Skills 00:19:00
Module 18 - Customer Service
Customer Service 00:22:00
Module 19 - Effective Planning and Scheduling
Effective Planning and Scheduling 00:46:00
Module 20 - Invoicing/Petty Cash
Invoicing/Petty Cash 00:29:00


The PDF copy of Certificate of Completion can be claimed at the free of cost. If you need a hardcopy of this certificate, you have to pay an additional payment. The time for PDF certificate turnaround is 24 hours, and for the hardcopy, it is 3-7 working days.


Your learning doesn’t end after the course ends. Work on your plans, discuss with your classmates and get real-time feedback from qualified trainers.

What Is In For You:

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100% Money Back Guarantee

In case you’re hesitating, consider our 100% guarantee for this John Academy class. If you find that it hasn't met your expectations, simply drop us a note after you've participated through all the lessons in the class and we’ll refund your entire class fees.


Your learning doesn’t end after the course ends. Work on your plans, discuss with your classmates and get real-time feedback from qualified trainers.

At John Academy we have prepared a range of frequently asked questions that our students ask prior to joining our courses. We hope you find these questions useful. However, if you have a specific question that is not covered, please contact us.

To enrol onto one of our online courses is very easy. On the course page of the course you are interested in just click on the ‘Add to Cart’ button which will add the course to your shopping cart.  This will then be followed by the checkout screen at which you can enter your payment details. Once your payment has successfully gone through, you will receive instant access to your online course. We will email you your course details and invoice straightaway to the email address you used to sign up.

Yes. With John Academy you will receive instant access to your course, meaning that you can study from anywhere in the world, as long as you have an internet connection. We have students taking our courses in over 80 countries worldwide.

Yes. You can purchase the course for someone else, whether it is a family member or friend. Just be sure to inform us after checkout so we can update the course details accordingly.

John Academy is not like a traditional college or institution where set dates for enrolment exist, we provide online training courses that are completely flexible. With our online training courses you can enrol and start your course at any time. You have complete control over your own learning.

All courses available at John Academy are studied online so you do not need to attend any training venue or classes.

You will receive instant access to your course once you have successfully completed the checkout. We send your login details for the course, along with a receipt for your payment straight away, to the email address used at checkout. Please make sure you therefore use the correct email address at checkout.

If you need help on the course just email our support team who will be able to guide and help you with whatever problem you are facing.

The PDF certificate’s turnaround time is 24 hours and for the hard copy certificate it is 3-9 working days, but it can be longer during busy periods.

At John Academy our courses are online and can be studied your own pace without any strict deadlines for completion throughout the duration of your course subscription.

Most of the courses available here at John Academy require little or no previous knowledge prior to enrolling. Our courses are ideal for beginners and those interested in the subject.

There is no age requirement to join the online training courses here at John Academy. Assuming that you can keep up with the learning material and study at your own pace, you shouldn’t have any problem learning.

Generally, you will receive access to the course for 12 months from the date of joining. Please check the individual course page for more details.

In the unlikely event that you should fail an exam, you will be given an opportunity to retake it.

The majority of our courses conform to the internationally accepted Centre for International Qualifications (CiQ) and Continuing Professional Development (CPD). CiQ and CPD are recognized nationally across the United States and internationally around the world, thus the CiQ & CPD Award should be recognized by academic institutions, public organizations and private companies. Your certificate will contain the John Academy CiQ & CPD Award.

Please use the Contact us page to contact us should you have a specific question which is not answered here.

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